Shop information
Production and delivery
The destination and selected garment determine the delivery options and charges.
01
Orders
We confirm when your order will ship before you order. Existing orders keep their agreed dates and terms. Transit time is additional and depends on the destination. Only available products can be ordered.
Printed and embroidered pieces are usually made in 2–5 business days (embroidery and some all-over prints up to 7).
Delivery then usually takes 1–7 business days within the EU, 3–6 to the US, 2–5 to Canada and 2–21 elsewhere.
Pieces printed outside Europe are usually made in 3 business days and delivered in 5–30 business days within the EU..
Painted in 7 to 14 days, depending on the artist’s availability and the complexity of the motif; delivery time is added.
02
Garment and print options
Print coverage depends on the selected garment. A large back print does not always cover every panel or seam. Check the print details for your chosen option.
Changing the garment option can change the fabric, fit, print method and shipping origin. Check its pictures and details before ordering. Unavailable options cannot be selected.
03
Shipping cost
Checkout shows shipping, items and tax separately before payment. We add no markup to confirmed shipping charges. Test checkout amounts remain estimates.
Items from the same maker may share a shipping charge when they can be sent together. Every item and its quantity count, but adding an item does not always add a second full shipping fee.
04
How shipping adds up
Some makers charge a first-item fee plus a smaller fee for each additional item. For items sent together, the highest first-item fee is counted once, then the additional-item fee for every remaining unit is added. Each item uses its own rate: a hoodie and a T-shirt can have different fees.
If a hoodie has the highest first-item fee, one T-shirt and two hoodies sent together cost: one hoodie’s first-item fee + one hoodie’s additional-item fee + one T-shirt’s additional-item fee. A second maker’s delivery charge is calculated separately, then added to the shipping total.
Shipping depends on the address, method, item type and weight. When a maker quotes a whole group, we use that amount. Checkout shows each group’s items and shipping cost before payment. Changing your address or cart recalculates shipping.
05
Destination and split shipments
Europe includes Albania. Your browsing region is a preference; checkout asks for the actual delivery address. Each item must have a supported route before payment can proceed.
Items from different makers or shipping locations may have separate charges. Checkout lists each group and its cost. A shipping group may arrive in several packages.
Garment production, carrier transit and any customs processing are separate stages; local fulfillment is not promised for every destination.
06
Tax, imports and delays
Any tax collected at checkout is shown before you pay. Import duties, import taxes and carrier customs-handling fees not expressly included at checkout are payable by the recipient. These may be requested separately before delivery.
If we cannot meet the stated dispatch date, we will notify you, explain the revised timing and offer cancellation with a full refund for the unshipped goods. We will obtain consent to a delay where required; without required consent, the affected order will be canceled and refunded promptly. For a missing or delayed parcel, contact us with your order number. Carrier estimates do not replace your statutory remedies.
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